Only if the oil is determined to be the direct cause of the engine problem can a manufacturer or dealership deny warranty coverage for that specific problem. In this situation the AMSOIL warranty would apply, and the AMSOIL Technical Services Department would assist you in processing your claim and in getting the vehicle repaired. That's our pledge to you. AMSOIL INC. sells millions of gallons of oil per year and warranty claims are a rare occurrence. If you ever have a warranty problem with an automobile manufacturer or dealership, AMSOIL will assist you by analyzing the problem and providing data supporting the fact that repairs should be made under the vehicle manufacturer's warranty. If this does not resolve the problem, AMSOIL will submit a claim with our insurance company and request that an adjuster have the vehicle repaired and pursue legal settlement later if necessary. The fact is there never has been an engine failure attributed to the non-performance of AMSOIL products, and we do not expect there ever will be. If it ever did, both AMSOIL and our insurance company would make certain your problem was resolved.
Lubricants and Lubricating Fluids
AMSOIL INC. of Superior, Wisconsin, hereby warrants that its lubricants and lubricating fluids are capable of and suitable for meeting the specifications set forth in the AMSOIL Product Selection Guide, product data bulletins and written recommendations. It is the responsibility of the retailer, installer and/or purchaser to determine if these specifications are adequate and proper for the intended application.
AMSOIL, INC. of Superior, Wisconsin, further guarantees its lubricants and lubricating fluids against defective materials, design and workmanship. These products will not cause mechanical damage when used according to the company's recommendations in mechanically sound equipment.
This Warranty is subject to the following limitations:
The warranty herein applies only to lubricants and lubricating fluids, which are manufactured and or packaged by AMSOIL INC. and sold through a registered Dealer, retailer or installer of AMSOIL INC. products.
The liability of AMSOIL INC. shall be limited to: Replacement of the lubricants or lubricating fluid. The cost of labor, materials and mechanical components required to remedy the damage done to the equipment in which the AMSOIL product was used.
AMSOIL INC. shall not be liable for special or consequential damages such as, but not limited to, damage or loss of other property or equipment, loss of profits or revenue, cost of capital, cost of business interruption, and cost of replacement equipment. The remedies to the purchaser herein are exclusive. The liability of AMSOIL INC. arising out of the manufacture, sale delivery, installation, technical directions or repair of any lubricant or lubricating fluid, whether in contract, tort, warranty or otherwise, shall not exceed the value of the equipment in which said product(s) were used.
Consumer recourse in this matter requires the submission of a sample of the AMSOIL product used and, at the option of AMSOIL INC., any damaged or related mechanical parts for inspection. All samples and parts must be submitted, freight prepaid, and accompanied by an inspection fee of $15.00. Should the product be defective, freight costs and inspection fees will be refunded. Any damaged components submitted for inspection will not be returned, unless so requested by the submitting party, in writing. It is suggested that the claimant retain a sample of the product in order to submit such a sample to an independent oil testing laboratory, in the event a dispute arises from the determination of AMSOIL INC.
The warranty may not be extended to cover:
1)AMSOIL products that have become unduly contaminated by improper or irregular servicing or deficiencies within the equipment it has been installed in.
2)AMSOIL products which have become unduly contaminated by improper storage and/or handling once they have left AMSOIL INC.'s premises.
3)AMSOIL products which have been repackaged, regardless of container, by anyone other than AMSOIL INC.
4)Any allegedly defective AMSOIL product for which a sample in unobtainable.
5)Any AMSOIL product which is used in applications not found in the AMSOIL Product Selection Guide or without prior written approval.
6)Any AMSOIL product which is used for longer service intervals than recommended by AMSOIL INC.
7)Any AMSOIL product which is used to lubricate any mechanical equipment subjected to abuse, negligence, or racing.
8)Any AMSOIL product to which another product not manufactured by AMSOIL INC., has been added.
AMSOIL INC. further warrants that it is the sole author of this policy and that no other warranties, expressed or implied, are authorized or to be considered valid.
Some states do not allow exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you also have other rights, which vary from state to state.
If difficulties occur, we suggest the following:
Contact your AMSOIL representative and try to resolve the matter
If the matter cannot be resolved, you may write AMSOIL INC., attention:
AMSOIL INC.Technical Service Department
925 Tower Avenue
Superior, WI 54880
715-392-7101 Fax 715-392-3097